Representative video
Is it an emergency?
Answer a few quick questions and get a clear next step: leave the house, call now, call today or book a visit. Five Stars takes emergency calls 24/7.
Emergency helper
Thirty seconds to a clear answer.
Built from standard home safety advice and the emergency services listed on the current Five Stars website.
Result Waiting for answers
Tick what is happening
While you wait, safely
If you choose to send a request, your ticked items are added to the request form for you.
Always first
Gas smell or CO alarm: get out, then call.
- Leave the building with everyone, including pets.
- Do not switch lights, appliances or phones on or off inside.
- From outside, call 911 or your gas utility's emergency line.
- Once it is safe, call Five Stars for the repair at 416-716-4386.
Representative imageVaughan and York Region, 24/7
Day or night, call the 24/7 line.
Call the 24/7 line and describe what is happening, or send a request and Five Stars will call you back to confirm a time.
416-716-4386